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Showing 1 - 25 of 210 Records

Optimizing Animation Speed: Convex Effects on Perceived Waiting Time and Digital Customer Experience
- GSB Authors: Yu Ding
- Date: 2025-06-17
- Publication Type: Articles
- Publication: Journal of Consumer Research

Kinesthetic Properties of Response Scales Yield Different Judgments
- GSB Authors: Jonathan Levav
- Date: 2025-06-09
- Publication Type: Articles
- Publication: Journal of Consumer Research

How AI Sources Can Increase Openness to Opposing Views
- GSB Authors: Zakary Tormala
- Date: 2025-05-17
- Publication Type: Articles
- Publication: Scientific Reports

Why Do People Choose Extreme Candidates? The Role of Identity Relevance
- GSB Authors: Zakary Tormala | S. Wheeler
- Date: 2025-05-12
- Publication Type: Articles
- Publication: Journal of Experimental Social Psychology

Cross-Channel Effects of Failure in a Retailer's Mobile App
- GSB Authors: Sridhar Narayanan
- Date: 2025-05-02
- Publication Type: Articles
- Publication: Journal of Marketing Research

Generative AI in Equilibrium: Evidence from a Creative Goods Marketplace
- GSB Authors: Samuel Goldberg
- Date: 2025-04-22
- Publication Type: Working Papers

How Do Consumers React to Ads That Meddle in Out-Party Primaries
- GSB Authors: S. Wheeler
- Date: 2025-04-01
- Publication Type: Articles
- Publication: Journal of Consumer Research

Whispers in Your Mind: The Role of Voice Features in Customer Acquisition and Retention
- GSB Authors: Yu Ding
- Date: 2025-03-13
- Publication Type: Articles
- Publication: Journal of Marketing

The Blessing of Reasoning: LLM-Based Contrastive Explanations in Black-Box Recommender Systems
- GSB Authors: Yuyan Wang
- Date: 2025-02-23
- Publication Type: Working Papers

A Customer Journey Mapping Approach with Mobile Application
- GSB Authors: James Lattin
- Date: 2025-01-30
- Publication Type: Articles
- Publication: Journal of Mechanical Design

Rational and Irrational Belief in the Hot Hand: Evidence from “Jeopardy!”
- GSB Authors: Sridhar Narayanan
- Date: 2025-01-03
- Publication Type: Working Papers

Rational and Irrational Belief in the Hot Hand: Evidence from “Jeopardy!”
- GSB Authors: Sridhar Narayanan
- Date: 2024-12-01
- Publication Type: Working Papers

Creating a Beautiful Life
- GSB Authors: Jennifer Aaker
- Date: 2024-10-01
- Publication Type: Articles
- Publication: Marketing Letters

Aleph: A Collaborative Advantage
- GSB Authors: Baba Shiv
- Date: 2024-09-22
- Publication Type: Cases

Parallel Experimentation and Competitive Interference on Online Advertising Platforms
- GSB Authors: Navdeep Sahni
- Date: 2024-09-12
- Publication Type: Articles
- Publication: Marketing Science

Sustainability and Strategic Differentiation in Unregulated Consumer Goods Markets
- GSB Authors: Yewon Kim
- Date: 2024-09-10
- Publication Type: Working Papers

Going Beyond Black-Box Models by Leveraging Behavioral Insights: An Intent-Based Recommendation Framework
- GSB Authors: Yuyan Wang
- Date: 2024-08-19
- Publication Type: Working Papers

Recommending for a Multi-Sided Marketplace: A Multi-Objective Hierarchical Approach
- GSB Authors: Yuyan Wang
- Date: 2024-08-14
- Publication Type: Articles
- Publication: Marketing Science

Humanity in the Age of Ai
- GSB Authors: Jennifer Aaker
- Date: 2024-08-09
- Publication Type: Cases

Amman Mineral International: Mining for Stories
- GSB Authors: Jennifer Aaker | Naomi Bagdonas | Connor Diemand-Yauman
- Date: 2024-07-15
- Publication Type: Cases

Identity and Economic Incentives
- GSB Authors: Kwabena Donkor
- Date: 2024-07-01
- Publication Type: Working Papers

Beyond Achievement: Transformation Mindset Enhances Authenticity After Goal Success
- GSB Authors: Szu-chi Huang
- Date: 2024-05-23
- Publication Type: Articles
- Publication: Motivation Science

Investigating Complementarities in Subscription Software Usage Using Advertising Experiments
- GSB Authors: Sridhar Narayanan
- Date: 2024-05-20
- Publication Type: Articles
- Publication: Quantitative Marketing and Economics

50 Years of Context Effects: Merging the Behavioral and Quantitative Perspectives
- GSB Authors: Itamar Simonson | Jonathan Levav
- Date: 2024-05-14
- Publication Type: Articles
- Publication: Journal of Consumer Research

50 Years of Context Effects: Merging the Behavioral and Quantitative Perspectives
- GSB Authors: Itamar Simonson | Jonathan Levav
- Date: 2024-05-14
- Publication Type: Articles
- Publication: Journal of Consumer Research