Skip to content
Stanford University
Collections
About
Business Library
Stanford Login
Collections
Gallery
Gallery
Basic
Advanced
Search fulltext
Search
Field
Any
Access Level
All Authors
Citation
Collection
Collection Year
Contributor
DOI
External Platform
Faculty ORCID
GSB Authors
ISBN
Issue
Latlng
OA Description
OA Title
OpenAccess Attachment
Page Range
Publication
Publication URL
Title
Volume
WARC TARGET URI
Condition
Does
Does not
Type of search
Contain
Exact Match
Value
Value
Value
Value
Add more criteria
Clear
Search
Gallery View
Showing
1 - 9 of 9
Records
Sort by:
Date (Descending)
Title (A-Z)
Title (Z-A)
Date (Ascending)
Date (Descending)
50
25
50
100
Filter
1
Active filters
Keywords:
customer experience
Remove all
Publication Type
8
Cases
1
Articles
Collections
9
Stanford GSB Faculty Publications
GSB Authors
3
Jennifer Aaker
3
Robert Burgelman
2
George Foster
1
Yu Ding
Academic Area
4
Marketing
3
Organizational Behavior
2
Accounting
Publication
1
Journal of Consumer Research
Keywords
5
strategy and general management
3
corporate strategy
3
disruptive innovation
3
marketing
2
branding
2
corporate ventures
2
humor
2
marketing strategy
2
product portfolio management
2
social media
2
strategic intent
2
strategy execution
2
strategy management
2
talent management
2
transformation
1
SaaS
1
advertising
1
advertising campaign
1
advertising campaigns
1
advertising media
1
animation speed
1
apparel
1
brand management
1
business expansion
1
business strategy
1
collaboration
1
communication in organizations
1
customer acquisition
1
customer loyalty
1
customer service
1
digital disruption
1
electronic communication
1
entertainment
1
entrepreneurs
1
focusing on customers
1
growth strategy
1
horse racing
1
informal communication
1
internet
1
leadership style
1
making presentations
1
market change
1
marketing campaign
1
marketing channels
1
motorsports
1
perceived waiting time
1
relationships
1
speed
1
sports
1
sports business
1
time perception
1
user interface design
1
video
More