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Miniature of Press Ganey and HCAHPS

Press Ganey and HCAHPS

GSB Authors: Daniel Kessler
Date: 2009-07-30
Publication Type: Cases

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1 Stanford GSB Faculty Publications

1 Daniel Kessler

1 Political Economy

1 Medicaid 1 Medicare 1 economics 1 government agencies 1 health insurance 1 hospitals 1 performance management 1 politics and business environment 1 quality management 1 satisfaction 1 surveys

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