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Miniature of Service Quality on Online Platforms: Empirical Evidence About Driving Quality at Uber

Service Quality on Online Platforms: Empirical Evidence About Driving Quality at Uber

GSB Authors: Susan Athey
Date: 2024-10-01
Publication Type: Working Papers

Miniature of Service Quality in the Gig Economy: Empirical Evidence About Driving Quality at Uber

Service Quality in the Gig Economy: Empirical Evidence About Driving Quality at Uber

GSB Authors: Susan Athey
Date: 2024-09-16
Publication Type: Working Papers

Miniature of Automakers in the Sharing Economy: An Examination of the Burgeoning Mobility Industry and Automakers' Strategies

Automakers in the Sharing Economy: An Examination of the Burgeoning Mobility Industry and Automakers' Strategies

GSB Authors: Sven Beiker
Date: 2017-06-30
Publication Type: Cases