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Two Miscellaneous Vignettes
- GSB Authors: H. Grousbeck
- Date: 2009-09-14
- Publication Type: Cases
Helping to Ease the Pain and Suffering
- GSB Authors: H. Grousbeck
- Date: 2009-09-14
- Publication Type: Cases
Service Provider Competition: Delay - Cost Structure, Segmentation and Cost Advantage
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PDF - GSB Authors: Haim Mendelson
- Date: 2009-09-14
- Subject: Electronic Commerce | Service Value Chains
- Publication Type: Articles
- Publication: Manufacturing and Service Operations Management