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Showing 1 - 9 of 9 Records
Starling Systems
- GSB Authors: H. Grousbeck
- Date: 2011-11-01
- Publication Type: Cases
Zappos: Happiness in a Box
- GSB Authors: Jennifer Aaker
- Date: 2010-09-20
- Publication Type: Cases
Bonobos: Customer Intimacy Through Community Development
- GSB Authors: Jennifer Aaker
- Date: 2010-07-28
- Publication Type: Cases
Amplifying Perceptions How JetBlue Uses Twitter to Drive Engagement and Satisfaction
- GSB Authors: Jennifer Aaker
- Date: 2010-06-10
- Publication Type: Cases
Zappos.com: Developing a Supply Chain to Deliver Wow!
- GSB Authors: Hau Lee | Michael Marks
- Date: 2009-02-13
- Publication Type: Cases
Tamago-Ya of Japan: Delivering Lunch Boxes to Your Work
- GSB Authors: Seungjin Whang
- Date: 2007-09-09
- Publication Type: Cases
PDQ Personnel Services
- GSB Authors: H. Grousbeck
- Date: 2003-06-25
- Publication Type: Cases
eBay
- GSB Authors: H. Grousbeck
- Date: 2002-11-01
- Publication Type: Cases
Netcustomer: A Global Start-Up
- GSB Authors: George Foster | Antonio Davila
- Date: 2001-04-01
- Publication Type: Cases