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King County: Creating a Culture of Outcomes
- GSB Authors: Paul Brest | Debra Schifrin
- Date: 2019-09-01
- Publication Type: Cases
Zappos: Happiness in a Box
- GSB Authors: Jennifer Aaker
- Date: 2010-09-20
- Publication Type: Cases
JetBlue Airways, a New Beginning
- GSB Authors: Charles O'Reilly | Hayagreeva Rao | Robert Sutton
- Date: 2010-09-13
- Publication Type: Cases